Launch giveaway official rules

Last updated: 21 October 2026

These rules apply to the giveaway of five Suppligator advent calendars to celebrate the launch of the new Suppligator app (“launch giveaway”).

1. Organiser

• Organiser and prize sponsor: Andreas Rozmus e.K., Suppligator, c/o Postflex #8834, Emsdettener Str. 10, 48268 Greven, Germany (“Suppligator”), email info@suppligator.de.
• The giveaway is not associated with WhatsApp, Meta or Instagram. Apple and Google are not sponsors and are not affiliated with this giveaway. Please send questions about the giveaway to Suppligator, not to Apple or Google.
• ESN and More Nutrition are named only to describe the calendar’s contents. They are not organisers.

2. Entry period

From 19 October 2026 (in the Suppligator app from version 4.0) until 22 November 2026, 23:59 (German time). The time on our server is what counts.

3. Eligibility

• Individuals aged 18 or over who live in Germany or Austria and have an approved, free Suppligator account.
• Excluded: Suppligator and anyone involved in organising the giveaway. Team and test accounts are technically excluded.

4. How to enter

1. Download the free Suppligator app (iOS or Android) and sign in or create a free account.
2. Open the launch giveaway in the app, confirm the entry requirements (18+, resident in Germany or Austria, these rules) and tap “Enter”.
3. The app confirms your entry.

• Free, no purchase necessary: Entry is free. No purchase is necessary, and buying something does not improve your chances – not even through bonus entries (section 4a). The app is free; you only pay your usual internet connection costs.
• One entry per person: Each person can enter once and receives one entry for it. Multiple accounts are not allowed. There are no bonus entries for sharing or inviting friends. Optional bonus entries for club points are covered in section 4a.
• You can only enter in the app, not on the website.

4a. Bonus entries for club points (optional)

• Once you have entered, you can exchange club points for bonus entries in the app under “Boost your chance” until the closing date (22 November 2026, 23:59 German time): 50 club points = 1 bonus entry, up to 3 bonus entries per person – so at most 4 entries.
• No purchase necessary: you can only use club points that you collect free of charge by using the Suppligator website and app (e.g. daily bonus, reviews, tasks, recipes, referrals). Points from purchases or order proofs cannot be used. Club points cannot be bought. A purchase therefore does not improve your chances, not even through bonus entries.
• The points you exchange are deducted from your redeemable balance. Your points in leaderboards, the monthly league, levels and badges stay the same. Points cannot be exchanged back or refunded, even if you do not win. Club points have no cash value.
• There is no entitlement to bonus entries. Bonus entries you have already received always stay in the draw. Points earned through breaches of these rules (section 8) do not entitle you to bonus entries.

5. Prizes

• 5 × Suppligator advent calendar 2026 (24 doors with products from ESN, More Nutrition and others), worth up to €150 each.
• Each person can win at most one calendar.
• No cash alternative. Prizes cannot be exchanged or transferred. If the calendar is unavailable, we will provide an equivalent replacement.
• The calendar contains food and food supplements. See the products for ingredients and directions for use.

6. Draw

• On 23 November 2026, after the closing date, we will draw 5 winners and a number of reserve winners from all valid entries.
• Every valid entry has the same chance, so bonus entries increase your chance accordingly (with 4 entries four times as high as with one). Each person can still win at most one calendar. The draw is random and automatic. We store the random value and a checksum of the entry list including the number of entries per account so that the result can be verified later.
• Before notifying anyone, the organiser checks that the winning entries are valid.

7. Notification and delivery

• We will notify winners on 23 November 2026 by email to the address on their account. We do not publish winners’ names.
• To claim the prize, send us your name and a delivery address in Germany or Austria within 14 days of the notification and confirm that you are at least 18. To do so, reply to the email. We may ask for proof of age.
• If you do not respond in time or do not meet the requirements, the prize is forfeited and passes to a reserve winner.
• Shipping: Suppligator ships the prize free of charge from 23 November 2026, as soon as we have your delivery address. We cannot guarantee a delivery date.

8. Exclusion

We may exclude people and withdraw prizes, even after the draw, if they break these rules or the terms of use. This also applies to anyone who uses fake or multiple accounts, gives false information or manipulates the entry process.

9. Data protection

• What we store: whether and when your account entered, and on which system (iOS or Android). If you win, we also store your account, name and email address and the details you give us to claim the prize (delivery address, confirmation of age). If you exchange club points for bonus entries, we store your number of entries and the points transaction (time, points, purpose) in your points history. For the draw, we store the list of entered account IDs with their number of entries and the random value.
• Sharing: we share your data only with the shipping company, and only for delivery. We do not share it with anyone else. Apple and Google receive no entry data from us.
• Retention: we delete entries and the number of entries on 31 January 2027. The points transaction stays in your points history for as long as your account exists. We keep the winner list and draw record for 1 year after the draw. Where winner data are part of accounting records, we keep them for 8 years (§ 147 AO).
• Legal bases: Art. 6(1)(b) GDPR (running the giveaway) and Art. 6(1)(c) GDPR (statutory retention).
• See the privacy policy for more details and your rights.

10. Other

We may change, suspend or end the giveaway for good reason, for example because of technical problems, for legal reasons or if we suspect manipulation. Entries already made will still be included in the draw unless this is not legally possible. German law applies. Mandatory consumer protection laws of your country of residence are not affected.

Other official rules: support giveaway · monthly “refer a friend” draw · partner giveaways · advent calendar